Return Policy

Last Updated: 3/13/2024

At Outta Your Shoes, we want you to be completely satisfied with your purchase. If you’re not fully satisfied, we offer a simple and hassle-free return process.

Returns

You may return items within 30 days of receipt for a full refund. To be eligible for a return, items must be:

In original, unused condition
In the original packaging (if applicable)

How to Return

To initiate a return, please contact us at info@outtayourshoes.com or call 609-645-1940 to request a return authorization. Once approved, we will provide you with return instructions.

Return Shipping

Customers are responsible for return shipping costs, except in the case of damaged or defective items. We recommend using a trackable shipping service to ensure that your return is received.

Refunds

Once your return is received and inspected, we will process your refund to the original payment method. Please allow 7-10 business days for the refund to appear on your account.

No Exchanges

We do not offer exchanges at Outta Your Shoes. If you wish to exchange an item, please return it for a refund and place a new order.

Non-returnable Items

Some items may not be eligible for return, including:

Items returned past the 30-day window
Items that have been used or are not in original condition
Damaged items that were not reported within 7 days of receipt

If you have any questions or need assistance, feel free to reach out to us at info@outtayourshoes.com or 609-645-1940.